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Ecommerce Dropship Tips: Repeat Customers & How to Get Them

 

Did you know that dollar for dollar, it costs much less to keep a repeat customer than to obtain a brand new one?

In fact, internet research analysts estimate that it will cost an ecommerce entrepreneur approximately five to eight times as much to keep a repeat customer as to gain a new customer.


Want to learn the secrets of getting repeat customers? Download this dynamic free e-book now!


It’s true---repeat customers are your bread and butter. They’re what keep your ecommerce business profitable and thriving with the least amount of expenditure either in cash or effort.

In short, repeat customers are worth their weight in gold, and if you aren’t making an all out effort to get and keep repeat customers, you are really going about things the hard way!

There is an old saying in the sales business that has been around for many years and is just as applicable today, on the internet, as when it was coined before the days of doing business on the World Wide Web: “Business goes where it’s invited and stays where it’s well treated.”

Internet research has shown that almost 70% of customers will not come back to your website if they feel unappreciated. So, make them feel appreciated! Offer free shipping from time to time for your established customers; give them special deals and promotions. It won’t cost you much compared to what you will reap in rewards!

One of the most important things you can do to retain your good old faithful repeat customers is to stay in touch. Yes, it’s important to keep new traffic flowing. But don’t get so focused on building numbers with new opt-in subscribers to your email marketing list, for example, that you neglect to keep in touch with your old tried and true customers.

Maintain your competitive edge! Even the most loyal customers can be lured away by better prices, better products and better service. Your job is to keep yourself looking good to your customers with great prices, great products and the best customer service!

Your repeat customers are the lifeblood of your online dropship business or other ecommerce website, so make it a point to do all you can to keep them, and to make a repeat customer out of every new customer!

If you liked this article, you may enjoy this one: Winning-Repeat-Customers-For-Your-Internet-Business

Comments

Nice Blog.... 
It provides a lot of Information for the drop shipping business For new comers... 
This Post is gonna help me a lot..... 
Thanks.......
Posted @ Thursday, June 23, 2011 4:40 AM by proteins india
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