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Dropship Sales: How to Get Repeat eBay Customers

 

If you are an eBay dropship seller, you may be wondering how to go about getting repeat customers and building buyer loyalty.

This can be a pretty tall order, because the fact is that there is a lot of competition on eBay!

However, with some careful planning, attention to detail and a good, workable strategy---you can win repeat business and build customer loyalty.

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One of the first things you should bear in mind is that, although eBay is an online auction venue, when it gets right down to the nuts and bolts of the transaction…..sales are sales and people are people….regardless of the marketplace.

So, always keep this old tried and true maxim in mind when dealing with your eBay buyers:

“Business goes where it is invited and stays where it is well treated.”
friendly service dropship sales
Can you invite customers to your listings?

Sure you can!

eBay allows you to send out a newsletter to anyone who has signed up for it. But, don’t just go with the flow on this and let nature take its course. Left to their own devices, few buyers will take the time to opt in to your newsletter.

You need to actively solicit subscriptions to your newsletter to help build customer loyalty for your eBay dropship business!

Make it worth their while, and many buyers will opt-in to your newsletter mailing list. You might do this any number of ways. For instance, you could offer free or half price shipping for their next purchase, or a small freebie, or anything that will motivate buyers to sign up to receive your newsletter.

There are other ways to invite business back, as well!

Some eBay sellers enclose a short Thank You note in each package, offering a coupon or discount on a repeat purchase.

Besides asking for repeat customers, don’t overlook the second part of that wise old saying about business staying where it’s well treated.

This is so true!

If you want to stand out in the crowd of competitors, you must provide excellent customer service!

Ask for repeat business, treat your customers well, and your eBay dropship sales will soar!

If you like this article, you may also like this one: 

A Crash Course in eCommerce Marketing Strategies



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